Wrestling with a wonky internet connection isn’t a good time for anyone, often leading to serious frustration as you work through the trial and error process required to test each facet of the connection from your PC to your wall. Thankfully, most of us don’t have to deal with the troubles associated with a dial-up modem anymore, but broadband connections can be just as quarrelsome at times.
Struggling with an internet connection problem whose source isn’t exactly apparent? Here are three quick tips to diagnose and conquer internet problems:
Power Cycle All Network Devices
If your modem, router or other network device is glitching out and causing a connection to be dropped or otherwise unusable, the first response from you should always be to cycle the power of all devices. This entails pulling the plug on each for about 10 seconds before plugging them back in, forcing them to fully reboot and ensuring that any problem with caching or temporary settings is resolved.
With the average broadband-connected household having both a modem and a wireless access point involved, you’ll often find that a connection problem while trying to surf is owned by one or the other.
Check Your Wiring
You may rely on WiFi for your internet connection at home, but your modem and router still need to be connected to each other and an outlet via wires. If the power cycle didn’t do the trick, take a peek at your wiring to be sure that there are no unexpected problems, such as a loose cable or a pet-chewed wire.
It’s worth noting that most modems and routers will offer a display of some sort that will allow you to check on its connectivity and activity at a glance, often giving away deeper problems, such as an ISP outage, at a glance.
Contact Your ISP
When all else fails, it may be time to look to your internet service provider for help. While internet outages are not common with most modern providers, factors like weather, car accidents, repairs and upgrades can affect service on varying scales, and you may simply be the victim of unforeseen circumstances if your internet connection refuses to play nice.